Diversity and Inclusion: the role of internal communication
2020 was a year that brought into sharp focus the racial and social inequalities that are still prevalent in today’s society. The events of the past 12 months have caused a lot of companies to revaluate how diverse and inclusive they truly are and highlighted that there is much work to do internally for many.…
Diversity and Inclusion in British Football
The events of the past 12 months have caused me to reflect a lot recently on the role of internal communication in helping to create diverse and inclusive organisations, and it took me back to a research project that I carried out for my MBA in 2017. The project looked into the lack of diversity…
Using Microsoft Teams live events to enable effective leadership communication
Covid-19 is putting pressure on businesses like nothing experienced in modern times. In this challenging environment, successful businesses need strong leaders. As I discussed in my last blog post, key to strong leadership is open and effective communication. Being visible is one way that leaders can achieve this. In times of change, there is no…
A brief guide to effective leadership communication during the Covid-19 crisis
The impact of Covid-19 has created huge uncertainty and emotional disruption. With information hard to come by, and so many unknowns and inconsistencies, people have an increased desire for transparency and guidance. How business leaders communicate during this period can help to create clarity, build resilience, and cut through the inertia that uncertainty can bring,…
Why targeting influential employees is more effective and efficient than all-colleague approaches
In internal communication, it is often assumed that we need to reach and engage the largest possible number of employees with our communications and this is reflected in measurements that focus on things such as page views and open rates, rather than outcomes and impact. This approach of attempting to communicate with all colleagues equally,…
Introducing the Comms Insider
Today I am launching a new blog – the Comms Insider. The Comms Insider is where I will discuss all things internal communication and employee engagement. I’ll be writing about a mix of traditional, new and emerging theories and practices and how these can be adapted and applied in today’s rapidly changing business world to…
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Comms Insider - Internal Communication 