Diversity and Inclusion: the role of internal communication

2020 was a year that brought into sharp focus the racial and social inequalities that are still prevalent in today’s society. The events of the past 12 months have caused a lot of companies to revaluate how diverse and inclusive they truly are and highlighted that there is much work to do internally for many.Continue reading “Diversity and Inclusion: the role of internal communication”

Why targeting influential employees is more effective and efficient than all-colleague approaches

In internal communication, it is often assumed that we need to reach and engage the largest possible number of employees with our communications and this is reflected in measurements that focus on things such as page views and open rates, rather than outcomes and impact. This approach of attempting to communicate with all colleagues equally,Continue reading “Why targeting influential employees is more effective and efficient than all-colleague approaches”

Introducing the Comms Insider

Today I am launching a new blog – the Comms Insider.  The Comms Insider is where I will discuss all things internal communication and employee engagement. I’ll be writing about a mix of traditional, new and emerging theories and practices and how these can be adapted and applied in today’s rapidly changing business world toContinue reading “Introducing the Comms Insider”